PHA Purifying Cleanser 200ml
PHA Purifying Cleanser 200ml
YOUR SKIN PREFERS
pH 4.5
Using skincare products with a pH around 4.5 may help maintain the skin's natural acid mantle, support a healthy skin barrier, and promote overall skin well-being. It's essential to choose products that align with the skin's natural pH to avoid disrupting its balance, which can lead to issues such as dryness, sensitivity, or breakouts.
The mildly acidic PHA purifying cleanser contains natural, plant-based, low-irritation cleansing ingredients that deeply cleanse pores and remove dead skin cells.
No Parabens, Mineral Oils! No Surfactants! No Artificial Fragrances or Colors!
WHY IS MILD ACIDITY
IMPORTANT?
Cleansing - Should it be squeaky clean? NO!
The feeling of squeaky-clean skin after cleansing is a sign that your skin's natural barrier has been damaged due to a higher pH level than your skin's natural pH, causing a loss of moisture along with the skin's natural oils.
Internally moist and externally protected by the moisture barrier, the average pH of the healthiest skin ranges from 4.5 to 5.5, shielding it from various external environmental factors and bacteria.
Healthy skin's average pH is 4.5 - 5.5, which is slightly acidic.
Change your cleansing routine before applying expensive creams and essences!
WHAT IS PHA?
PHA is a peeling ingredient that penetrates deep into pores and cares for dead skin cells and impurities.
Well-known for its hydrating peeling effect, PHA, the third-generation acid ingredient, has eight times the moisture supply compared to traditional AHA.
It is mainly used for peeling (removing dead skin cells and managing skin texture and tone) and helps melt away dead skin cells while providing soothing and repair benefits.
NATURAL & PLANT-BASED
INGREDIENTS WITH NO FORM
The PHA Purifying Cleanser uses natural soapberry leaves as the cleansing ingredient instead of artificial surfactants, resulting in minimal foaming. This minimizes skin irritation while ensuring convenience for professional skincare.
Moisture retention even after cleansing indicates that the skin barrier is well taken care of!
FAQ
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
- Items must be returned within 30 days after your purchase date.
- We will need to receive the items back unopened, unused and in the original packaging for change of mind, ordered incorrect item.
- Gift cards/vouchers purchased can not be returned and are not redeemable for cash unless faulty.
- Shipping on Refund returns is at the cost of the customer and is deducted from the refund. For returns processed through the returns form below, the customers will pay for their shipping and receive a full refund of their item(s). Shipping is charged at a flat rate of $9.60.
- Items bought on sale or with the use of discount code will be refunded at the price paid after discount.
- Orders placed with gift cards will have the full amount refunded with a voucher, the gift card will not be reinstated, unless returned via our returns form.
To start a return, you can contact us at contact@mutoface.com.au.
Please note that returns will need to be sent to the following address:
62 Frenchs Forest Road East, Frenchs Forest NSW 2086
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@mutoface.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mutoface.com.au.
Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
While we do our best to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or carrier delays. We appreciate your patience and understanding in such situations.
Domestic Shipping Rates
We offer a flat rate of AUD 7.5 for shipping to Australia.
Free shipping for orders over AUD 80.
|
Shipping option |
Estimated delivery time |
Price |
|
Free Standard Shipping |
2 to 7 business days |
Free |
|
Standard Shipping |
2 to 7 business days |
AUD 7.50 |
Shipping From Korea (Out of Stock in AU)
If the item is out of stock in Australia, it will be shipped from Korea.
The shipping period is 4-9 days, and it will be delivered via FedEx or YSL.
The shipping fee will be the same as the domestic shipping rate.
|
Shipping option |
Estimated delivery time |
Price |
|
Free Shipping from Korea |
4 to 9 business days |
Free |
|
Shipping from Korea |
4 to 9 business days |
AUD 7.50 |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@mutoface.com.au with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
Please view our return information page here.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@mutoface.com.au with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at contact@mutoface.com.au.
Customer Reviews
I only used foam cleansers before as I liked the squeaky clean feeling after washing my face. But then I felt my skin so dried at the same time!! I now have used this PHA purifying cleanser for a few weeks and am very satisfied with my purchase. It does deeply cleanse my skin and remove my makeup effectively but still leaves my skin hydrated, soft and refreshed. I would recommend this gentle, everyday facial cleanser to everyone!!
Thank you so much for writing such an accurate review of our product.
The key point is not to over-cleanse the face during washing. The squeaky clean feeling after washing indicates that the skin's natural barrier has been compromised due to a higher pH level, along with stripping away the natural oils.
The reason you felt moisturised is because the PHA in this product helped balance your skin's pH to around 4.5~5.5.
I'm delighted that you noticed that.
Thank you!
It's a product I continue to use after dermatological laser treatments. It's gentle and leaves my skin moisturised after cleansing. I recommend it 120% for people with sensitive skin.
If you're going to a laser clinic, you've really come to the right place.
Our skin product is perfect for sensitive skin. Especially after laser treatments, when regular skincare products may not be suitable, our skincare product comes in handy.
I hope you try out other products too. Thanks for leaving a review.
My friend recommended me Mutoface cleansing lotion and purifying cleaner. I used to use cleansing water and foam, so it was a bit of change for me, but what I really felt different was that my skin didn’t get dry after washing. Plus I felt my skin turned smoother. I didn’t buy big sizes this time as I was unsure of the qualities for these, but will buy 1000ml for cleansing lotion and purifying cleaner next time.
Thank you so much to the friend who recommended it, and to you for writing the review.
The squeaky clean feeling after washing indicates that the skin's natural barrier has been compromised due to a higher pH level, along with stripping away the natural oils. The reason you felt moisturized is because the PHA in this product helped balance your skin's pH to around 4.5~5.5.
I'm really glad you noticed that.
Also, since many customers purchase the 1000ml size for their whole family, consider it for your next purchase. Thanks!
This is a gentle cleanser that doesn't irritate the skin. There's no dryness even after washing.
Hi Emerson, our skincare product is tailored for sensitive skin, but it's suitable for all skin type.
That's how gentle and mild it is. The fact that there's no dryness even after cleansing is because the cleanser contains PHA, which helps maintain your skin's pH balance at an optimal level, providing that moisturising sensation.
Thanks a lot for using our skin product and for the review.
Gentle, hydrated, nice scent. Perfect for everyday cleanser. 100% recommended !
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